Privacy Policy

Effective Date: July 2025

This Privacy Policy describes how Carbon (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website, hosted on Wix.com, to book fitness classes and access our services.

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1. What Information We Collect

When you visit our website or book a class, we may collect the following types of information:

• Personal Details: Name, email address, phone number, and any information you enter when booking a class or contacting us.

• Booking & Payment Information: Class bookings, payment status (via Wix’s integrated payment processor – we do not store your card details).

• Device Information: IP address, browser type, and device used (automatically collected via Wix cookies).

• Optional Data: Health or fitness goals

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2. How We Use Your Information

We collect your data to:

• Manage class bookings and attendance

• Send you confirmations, updates, or cancellations

• Respond to inquiries and customer service requests

• Send newsletters or promotions (only with your consent)

• Improve our services and site performance

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3. How Your Information Is Stored and Shared

• Our website is hosted on Wix.com, which provides secure data storage behind a firewall.

• We do not sell or rent your personal information.

• We may share your data with trusted third parties who help us operate our website (e.g., Wix, Stripe/PayPal for payments).

• We keep your data only as long as necessary for the purposes outlined in this policy.

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4. Cookies and Tracking

Our site uses Wix cookies and third-party services (e.g. Google Analytics) to improve functionality and understand how visitors use our site. You can manage or block cookies through your browser settings.

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5. Your Rights

Depending on your location (e.g. UK or EU under GDPR), you have the right to:

• Request access to your data

• Ask us to correct or delete your information

• Withdraw consent for marketing communications

• Lodge a complaint with a data protection authority

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6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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7. Contact Us

If you have questions about this policy or how your data is handled, you can contact us via our instagram page.