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Refund Policy

Effective Date: July 2025

 

Thank you for choosing Carbon. Please read our refund policy carefully before making a purchase.

 

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1. No Refunds

• All purchases are final.

• We do not offer refunds on any class bookings, class packs, subscriptions, or membership purchases.

• This policy applies whether you attend the class or not.

 

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2. Missed Classes

• Missed classes due to personal reasons (including illness, scheduling conflicts, or travel) will not be refunded or credited.

• If a class is missed, it will be considered forfeited.

 

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3. Class Cancellations by Us

• If we cancel a class (e.g. due to weather, instructor illness, or emergency), we may offer:

• A makeup session,

• A class credit, or

• A reschedule option,

at our discretion.

 

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4. Transfers

• Bookings and subscriptions are non-transferable and cannot be shared or given to others.

 

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5. Contact Us

 

If you have any questions or believe your situation qualifies for special review, please contact us on our Instagram page.

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