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Refund Policy

Effective Date: July 2025

 

Thank you for choosing Carbon. Please read our refund policy carefully before making a purchase.

 

 

1. No Refunds

• All purchases are final.

• We do not offer refunds on any class bookings, class packs, subscriptions, or membership purchases.

• This policy applies whether you attend the class or not.

 

 

2. Missed Classes

• Missed classes due to personal reasons (including illness, scheduling conflicts, or travel) will not be refunded or credited.

• If a class is missed, it will be considered forfeited.

 

 

3. Class Cancellations by Us

• If we cancel a class (e.g. due to weather, instructor illness, or emergency), we may offer:

• A makeup session,

• A class credit, or

• A reschedule option,

at our discretion.

 

 

4. Transfers

• Bookings and subscriptions are non-transferable and cannot be shared or given to others.

 

 

5. Contact Us

 

If you have any questions or believe your situation qualifies for special review, please contact us on our Instagram page.

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