Refund Policy
Effective Date: July 2025
Thank you for choosing Carbon. Please read our refund policy carefully before making a purchase.
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1. No Refunds
• All purchases are final.
• We do not offer refunds on any class bookings, class packs, subscriptions, or membership purchases.
• This policy applies whether you attend the class or not.
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2. Missed Classes
• Missed classes due to personal reasons (including illness, scheduling conflicts, or travel) will not be refunded or credited.
• If a class is missed, it will be considered forfeited.
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3. Class Cancellations by Us
• If we cancel a class (e.g. due to weather, instructor illness, or emergency), we may offer:
• A makeup session,
• A class credit, or
• A reschedule option,
at our discretion.
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4. Transfers
• Bookings and subscriptions are non-transferable and cannot be shared or given to others.
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5. Contact Us
If you have any questions or believe your situation qualifies for special review, please contact us on our Instagram page.